Shipping policy

Shipping Policy — Australia

Delivery Times:
We aim to dispatch all orders within 1-2 business days. Standard shipping within Australia typically takes 3-7 business days, depending on your location. Please also note the timeframes addressed in our pre-orders deviate from this assurance.

Shipping Costs:

  • Standard Shipping: $10 flat rate across Australia.

  • Free Standard Shipping on orders over $150.

Shipping Methods:
We use reliable couriers like Australia Post and trusted local delivery services to ensure your order arrives safely and on time.

Order Tracking:
Once your order ships, you’ll receive a tracking number via email to monitor your parcel’s progress.

Delays:
While we do our best to ensure timely delivery, please note that shipping times may be affected by factors beyond our control, including public holidays, weather events, or courier delays.

Incorrect or Incomplete Address:
Please double-check your shipping details at checkout. Miss Active is not responsible for delays or lost parcels due to incorrect or incomplete addresses.

International Shipping:
Currently, we only ship within Australia.

If you have any questions or concerns about your shipment, don’t hesitate to contact our friendly support team at missactiveau@gmail.com